Policies

Shipping Policy

Thank you for shopping with us!

Order Processing

  • Orders are typically processed within 1–3 business days.

  • Orders are processed Monday through Friday, excluding holidays.

Shipping Times

  • Estimated delivery times are generally 7–15 business days, depending on your location and product availability.

  • Some products may arrive sooner or take slightly longer due to shipping carrier delays or customs processing.

Shipping Confirmation
Once your order has shipped, you will receive a confirmation email with tracking information (when available).

Incorrect Address
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages resulting from incorrect addresses provided at checkout.

Shipping Delays
While we strive to meet estimated delivery times, unexpected delays may occur due to weather, customs, or carrier issues that are beyond our control.

If you have any questions about your order, please contact our customer support team, and we'll be happy to assist you.

 

Privacy Policy

Your privacy is important to us.

When you place an order or contact us, we may collect information such as your name, email address, shipping address, billing information, and phone number. This information is used solely to process your order, communicate with you, and improve your shopping experience.

We do not sell, rent, or trade your personal information to third parties.

Your payment information is securely processed through trusted payment providers. We do not store your credit card information on our servers.

Our website may use cookies to improve functionality, remember your preferences, and analyze website traffic. You can disable cookies through your browser settings if you prefer.

By using our website, you consent to the collection and use of your information as described in this Privacy Policy.

If you have any questions regarding your privacy or how your information is handled, please contact us through the contact information provided on our website.

 

Refund Policy

We want you to be satisfied with your purchase.

If your item arrives damaged, defective, or incorrect, please contact us within 14 days of delivery. Include your order number and clear photos of the item so we can review your request.

If your refund is approved, it will be issued to your original payment method. Processing times may vary depending on your financial institution.

Due to the nature of our products and supplier partnerships, we cannot accept returns for:

  • Change of mind

  • Incorrect size or color selected by the customer

  • Normal wear and tear

  • Items marked as final sale

If your package is lost during transit, please contact us, and we will work with the shipping carrier to resolve the issue.

We reserve the right to deny refund requests that do not meet the conditions outlined in this policy.

If you have any questions, our customer support team is always happy to help.